Terms Of Purchase

Last Updated: August 26, 2026

Welcome to Pavunero.

These Terms of Purchase govern orders for products and services made through https://pavunero.com/ and form part of the agreement between you and Pavunero when you shop with us.

At Pavunero, our philosophy is simple: Better Days, Side by Side. We create thoughtful essentials for pets and the homes they share, and we aim to make the shopping experience around those products equally clear and straightforward.

By accessing our website, submitting an order, or purchasing from Pavunero, you acknowledge and agree to these Terms of Purchase together with our Privacy Policy, Return Policy, Shipping Policy, and any other terms or policies made available through our website.

1. Eligibility and General Conditions

To purchase from Pavunero, you confirm that you are 18 years of age or older, have the legal capacity to enter into a binding agreement, and are legally permitted to access and use our services.

You agree to use our website and purchase our products only in ways that comply with applicable laws and regulations.

You are also responsible for confirming that any product ordered from Pavunero may legally be:

Purchased
Imported
Delivered
Possessed
Used

in the country, state, province, or region where you are located.

Pavunero is not responsible for a customer's failure to comply with local legal or import requirements.

2. Privacy and Personal Information

Any personal information you provide to Pavunero through our website, email, telephone, checkout process, or other communication channel will be handled in accordance with our Privacy Policy.

This may include information used to:

Process purchases
Arrange shipment
Provide customer support
Communicate about your order
Operate and improve our services

Our Privacy Policy may be revised from time to time.

If you continue to access or use Pavunero after an updated Privacy Policy has been posted, that continued use will be treated as acceptance of the revised policy.

3. Order Acceptance and Processing

Submitting an order through Pavunero does not guarantee that the order will be accepted or fulfilled.

We reserve the right, at our discretion, to decline, cancel, limit, or refuse to process an order where circumstances reasonably require us to do so.

Examples may include:

A product becoming unavailable
Incorrect pricing being displayed
Incorrect or incomplete product information
Suspected fraudulent or unauthorized activity
Missing or insufficient verification information
Inventory or fulfillment problems
Other circumstances that make the order unable to be processed

If we cancel an order before payment is collected, you will not be charged.

If payment has already been completed and the order is subsequently canceled, the applicable amount will be refunded.

Pavunero may also correct or revise website information when necessary, including:

Product prices
Product descriptions
Promotional offers
Discounts
Product specifications
Availability information
Other website content

Such corrections may be made even after an order has been submitted where permitted by applicable law.

4. Product Information and Descriptions

We make reasonable efforts to ensure the information presented on Pavunero is useful, clear, and accurate.

This includes:

Product photographs
Product descriptions
Features
Dimensions
Colors
Prices
Specifications
Other product-related information

However, we do not guarantee that every piece of website content will always be complete, current, error-free, or perfectly accurate.

Differences may occasionally occur due to factors such as:

Screen settings
Photography and lighting
Manufacturing variation
Product updates
Content or listing errors

If an item you receive differs materially from the description provided on our website, any available remedy will be determined in accordance with the applicable Return Policy.

5. Quick View, Quick Add, and Similar Shopping Tools

Pavunero may provide features that allow customers to browse or purchase more efficiently, including:

Quick View
Quick Add
Add-to-Cart shortcuts
Other simplified shopping tools

These features are designed for convenience and may display only a limited amount of product information.

Before completing a purchase, we encourage you to review the full product page for information regarding:

Product purpose
Features
Size
Color
Materials
Specifications
Price
Other relevant details

The complete product page should be used when evaluating whether a product is suitable for your needs.

6. Prices and Pricing Errors

We work to display product prices accurately, but errors may occasionally occur.

If a product has been listed at an incorrect price, Pavunero may refuse or cancel the affected order.

Where this occurs:

We may notify you using the email address associated with the order.
If payment has already been collected, the applicable amount will be refunded.

We may also correct inaccurate information involving:

Retail prices
Sale prices
Discount amounts
Promotional offers
Price comparisons

when an error is identified.

7. Product Availability

Availability displayed on our website represents our current information and should not be interpreted as a guarantee that a product will remain available until your order is fulfilled.

Inventory can change between the time an order is submitted and the time it enters fulfillment.

If a product becomes unavailable after you place an order, Pavunero may remove or cancel the affected item and notify you by email.

Availability and delivery estimates may also be affected by factors including:

Inventory changes
Fulfillment capacity
Carrier delays
Weather
Customs processing
Transportation conditions
Delivery destination
Other circumstances beyond our control

Estimated delivery dates and availability information are therefore not guarantees.

8. Additional Product Considerations

Because Pavunero serves customers in different countries and regions, products may not always include the same supporting materials, warranty arrangements, or technical configurations available through local retailers.

Depending on the product and destination, an item may:

Not include a manufacturer's warranty
Not include additional manufacturer support or service programs
Arrive without instructions, warnings, or manuals in your local language
Differ from locally sold versions in labeling, technical standards, or regulatory presentation
Require an adapter, converter, or other compatibility solution for use in your region

Before ordering, customers are responsible for reviewing the available product information and determining whether the item is appropriate, compatible, and lawful for use in their location.

9. Taxes, Customs Duties, and Import Charges

International purchases may be subject to charges imposed by the destination country or local authorities.

These may include:

Customs duties
Import taxes
VAT or similar taxes
Customs processing charges
Brokerage fees
Other government or carrier-related import costs

Unless we clearly state otherwise, these charges are not included in the listed product price or shipping fee.

Any such charges assessed by the destination country or relevant authority are the responsibility of the customer.

10. Your Responsibility Before Ordering

Part of thoughtful purchasing is choosing products that are appropriate for both your pet and your everyday environment.

Before submitting an order, please review the relevant product page carefully, including available information about:

Intended use
Dimensions
Size
Materials
Color
Compatibility
Care
Other specifications

You are responsible for confirming that the selected product is suitable for your intended use and can legally be purchased and used in your location.

11. Related Pavunero Policies

These Terms of Purchase should be read together with the other policies published on our website.

Depending on your order or inquiry, these may include our:

Privacy Policy
Explains how personal information is collected, handled, and protected.

Shipping Policy
Explains fulfillment, estimated delivery times, tracking, shipping charges, and related delivery conditions.

Return Policy
Explains the conditions that apply to damaged, defective, incorrect, or otherwise eligible product claims.

By completing a purchase from Pavunero, you agree to the policies applicable to your order.

12. Contact Pavunero

We believe support should be as considered as the products we create.

If you have questions about these Terms of Purchase or need assistance with an existing order, please contact our support team.

Brand: Pavunero

Website:
https://pavunero.com/

Email:
support@pavunero.com

Phone:
+1 (475) 270-6096

For order-related questions, we recommend including your Order Number and the email address used at checkout so our team can locate your purchase more efficiently.